How will the album be delivered?

After purchasing, one will be redirected to a download page where a zip file containing the purchased music can be found. This page is temporary so please download the files right away.

Where is my download?

If you purchased an album through PayPal and were not redirected to the download page, use the same address as you used to make the purchase in PayPal and send an email stating the issue to:
downloads [AT] ninetailorsrecords [DOT] com
This address is monitored by a human throughout the day, so a response with a new download link will be provided as soon as possible.

From which vender do you receive the most compensation?

The official shop.

I want a refund.

Certainly. If you would, please send all of your unopened, mint condition digital goods to:

123 Nowhere Street
Elephant Island, Antarctica

You will receive your refund by check in the mail no later than last Tuesday.